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  1. Home
  2. /AI Tools
  3. /customer support
  4. /searchunify

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SearchUnify - ThatsMyAI

SearchUnify

SearchUnify Key Highlights

Launch Year2021
CategoryCustomer Support
WebsiteVisit Website

About SearchUnify

SearchUnify is an advanced cognitive search platform designed to enhance customer support ai by unifying disparate data silos and making information easily accessible. With over 50 out-of-the-box connectors, SearchUnify provides deep insights and real-time analytics to improve ai customer service.

Key Features

  • Enhanced Information Findability: Unify data across digital properties for better ai and customer service.
  • Proactive Decision Making: Leverage AI for real-time customer and employee behavior insights.
  • Personalized Customer Experiences: Deliver tailored support with next-gen applications.
  • Escalation Prediction: Predict and manage cases proactively to enhance customer care ai efficiency.
  • Agent Assistance: Equip agents with tools for better first call resolution.

Recent Advancements

Recent advancements include the introduction of SearchUnifyGPT for generative question answering and enhanced virtual assistant capabilities, solidifying SearchUnify as a leader in ai for customer care. These updates ensure superior support and increased customer satisfaction.


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